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Hey there!

I'm James Mitchell

IT Operations Specialist

  • Location Cambridge, On
  • E-mail jimdotdev@gmail.com
  • My name is James Mitchell and I strive for excellence in customer service the way it should be - personalized and professional. I am a graduate of triOS College of Technology with distinction in Network Administration, where I studied to validate and expand on previous self guided studies.

    In addition to my attendance with triOS College, I have successfully written the Comptia A+ and Network+ Exams to further enhance my commitment to the field, now badged a CIOS ( Comptia I.T Operations Specialist ).

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Professional Skills

Troubleshooting
Hardware
Networking
Security

My Experience

  • __

  • March 2020 - Present

    Currently open to opportunities!

  • 2016 - March 2020

    IT/HSE Coordinator

    • Providing effective troubleshooting solutions involving printers, desktops and mobile devices - maintaining connectivity, end user satisfaction and functionality
    • Composing various documentation providing training in I.T, HSE and standard operating procedures as to ISO 9001:2015 standardization
  • 2018 - 2019

    Network Administrator Diploma, triOS College

  • 2008 - Present (.part time)

    IT Support Specialist

    • Build and support specialized workstations and gaming pc’s, providing cost effective solutions based on customers expectations and requirements
    • Provide on-site, remote and similar managed services through Windows RDS, Quick Assist and TightVNC with secured tunneling
  • __

  • 2012 - 2016

    Technical Advisor

    • Research, design and prototype various engineered specifications utilizing additive manufacturing to iterate design concepts, potential flaws and plausibility
    • Troubleshoot PLC’s, maintaining and developing various process controls with pneumatic and hydraulic circuits
  • 2011 - 2012

    Demanufacturing Technician

    • Provide technical documentation on the identification, safety precautions and dismantling procedures of desktops, servers, monitors and televisions
    • Identify and categorize desktops, server and networking equipment for potential resale
  • 2006-2011

    IT Support Specialist

    • Compiled prospects of our search engine optimization to restore and maintain online presence resulting in streamlined control and analysis of our ranking,
    • Install horizontal runs providing clean and structuralized cable management
    • Perform scheduled backups creating archival storage of sensitive data

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Support - Coffee - Opportunities

  • Cambridge, On
  • jimdotdev@gmail.com
  • jimdotdev.ca